On premise repairs & support

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Technology repair With A Quick Turnaround Time!

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Fast & Easy

 

Drop off your cell phone run some errands, and your phone will be ready soon.

 

 

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All Brands And Models

We fix all major manufacturer's models and have them in stock, ready to fix your phone same day.

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Satisfaction Guaranteed

 

We strive for five star reviews and guarantee that your device will be properly fixed the first time.

our technicians currently hold industry standard certifications

 

Certified Apple

Dell & HP Technicians

 

One of Baltimore's Top Rated Phone Repair Company has a 100% customer satisfaction guarantee for it's craftsmanship and will repair your phone screen or computer for some of the best prices in town... (So low, we can't advertise it online)

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Business IT support

Maintenance

We handle all updates, antivirus, security, and monitoring for you. You’ll know your systems are healthy every single day.

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Helpdesk & Support

Our technicians assist your users via phone, remote session, or office visits. Access quality tech support quickly.

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Consulting

We meet with you and your team to review your infrastructure to help determine how we can best support your needs

In today's fast paced technology saturated world, it is time consuming to wade through all the differing technologies to satisfy all your business needs. 

We have put together a comprehensive tool set to support your business in one place

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I.T. Services

Monitoring and providing customized technical support for your business.

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antivirus & security compliance

Keep your workstations, servers, and company data away from invaders using enterprise antivirus and comprehensive auditing

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Server & Network Support

We set up, manage and monitor your core IT infrastructure to keep your business running.

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24/7 Help desk support

We provide remote and on site support for your team

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Data back UP & recovery

We set up, manage and monitor your core IT infrastructure to keep your business running.

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Industry standard cloud services

We are proud to offer a miriad of services such as Azure, Office365

What Our Customers Say

Frequently Asked Questions

1. Do you sell devices or custom PCs?
Yes!  We have access to many wholesale distributors and we customize PCs for you.  We also provide new and refurbished cell phones and sell Total Wireless plans

2. Can you fix screens on other devices? 
Yes! Generally screens have to be replaced once they are cracked or broken, but that's what we do and we'd be happy to take a look at your phone, tablet, laptop, or monitor and provide a quote.

3. Exactly how long is it going to take to fix a screen?

Most phone screens can be fixed in an hour or less, but it is dependent on our current queue - we will let you know when you drop it off!

4. How long does it take to fix my computer? 
Generally we need 5-7 business days to do a diagnosis to provide you a complete understanding of all observed issues.  

Store Hours
Monday - Friday 9AM-6PM
Sat 11AM-5PM
Sun Closed

Need a device fixed before or after store hours? Click below to submit a request!

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Down The Street IT

Local Family
Owned & Managed
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We Service All

Cell Phones | Tablets | Computers & Macs!